Privacy and Confidentiality Policy

1. Who we are

The following table explains the types of data we collect and the legal basis, under current data protection legislation, on which this data is processed.

We Are Stronger Charity is a registered charity in England and Wales (Charity number: 1181286) (“We Are Stronger”, “we” or “us”).

We are committed to protecting your personal data and making every effort to ensure that your personal data is processed in a fair, open and transparent manner.

We are a [“data controller”] for the purposes of the UK Data Protection Act 2018 and the UK General Data Protection Regulation (“Data Protection Legislation”). This means that we are responsible for the processing of your personal information. 1

For further information about our privacy practices, please contact our Data Protection Officer2 by:

Emailing to [info@wearestrongercharity.org]

1. Personal data that we process

The following table explains the types of data that we currently collect and the legal basis, under the Data Protection Legislation, on which this data is processed.

How we get your Personal DataThe type of Personal Data we collect (key elements) Legal Basis for processing your Personal Data
Enquiring about our organisation and its workName, email, messageWe have a legitimate interest.
It is necessary for us to read and store your message so that we can respond in the way that you would expect.
Subscribing to email updates about our workName, emailYour Consent - you have given your active consent.
Making a donationName, email, address, payment informationWe have a Legitimate interest.
This information is necessary for us to fulfill your intention of donating money and your expectation of receiving a confirmation message.
Signing up as a memberName, emailYou have a contractual obligation.
By paying membership fees, you have entered into a contractual relationship with us as set out in our terms and conditions.
Enquiring for advice and supportOur service is available by telephone, email, text message, letter, and face to face.We have a Legitimate Interest.
Once you enquire for our services and if you want us to reach you again, you will share your personal information which may include your name, number and email address.
We look after your information to keep it safe and secure. We only store essential information and contact you to provide ongoing support.
If you no longer wish to be contacted by the charity, you can let us know and we will remove your details.
Website functionalityWebsite activity collected through cookiesWe have a Legitimate interest.
It is necessary for us to store a small amount of information, usually through cookies, to deliver functionality that you would expect, such as remembering the contents of your order before you have fully completed the process.

3. How we use your data

We will only use your data in a manner that is appropriate considering the basis on which that data was collected, as set out in the table under section 2 of this policy.

For example, we may use your personal information to (without limitation):

  • reply to enquiries you send to us,
  • handle donations or other transactions that you initiate,
  • where you have specifically agreed to this, send you marketing communications by email relating to our work which we think may be of interest to you.

4. When we might share your data with third parties

We will only pass your data to third parties in the following circumstances:

  • You have provided your explicit consent for us to pass data to a named third party,
  • We are using a third party purely for the purposes of processing data on our behalf and we have in place a data processing agreement with that third party that fulfils our legal obligations in relation to the use of third-party data processors; and/or
  • We are required by law to pass your data to a third party.

In addition, we will only pass data to third parties outside of the European Union where appropriate safeguards are in place as set out under Article 46 of the UK General Data Protection Regulation.

5. How long we keep your data

We take the principles of data minimization and removal seriously and have internal policies in place to ensure that we only ever ask for the minimum amount of data for the associated purpose and delete that data promptly once it is no longer required for the purposes for which such data was processed in accordance with the storage limitation principle set out under the Data Protection Legislation. Where data is collected on the basis of consent, we will seek renewal of consent at least every three years. 3

6. Confidentiality

Confidentiality means not sharing the information that you have disclosed to us with anyone outside We Are Stronger Charity or our internal persons who do not need to know for legitimate purposes. It means you can trust that we will keep it private and confidential. Only in certain circumstances when we are concerned for you or someone else’s safety, will we need to share this outside of We Are Stronger Charity. We take this very seriously and think hard about why we may need to share your information. The following are examples of scenarios when we might need to share your information.

When we might need to share information, you have disclosed to us:

  • You ask us to,
  • We believe your life, or someone else’s life is in danger,
  • You are being hurt by someone in a position of authority and trust who is able to hurt others,
  • You tell us that you’re seriously hurting another person,
  • You tell us about someone else who’s being hurt and is not able to tell someone or understand what’s happening to them,
  • We are told we must comply by law, for example in a court case.

7. Rights you have over your data

Under the Data Protection Legislation, you have rights over your data including (without limitation):

  • Your right of access – you have the right to ask us for copies of your personal information.
  • Your right to rectification – you have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to provide information you think is incomplete.
  • Your right to erasure – you have the right to ask us to erase your personal information in certain circumstances.
  • Your right to restrict processing – you have the right to ask us to restrict the processing of your personal information in certain circumstances.
  • Your right to object to processing – you have the right to object to the processing of your personal information in certain circumstances.
  • Your right to data portability – you have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

A full summary of your legal rights over your data can be found on the Information Commissioner’s website here: https://ico.org.uk/.

If you would like to access the rights listed above, or any other legal rights you have over your data under current legislation, please get in touch with us at [info@wearestrongercharity.org].

Please note that relying on some of these rights, such as the right to erasure, will make it impossible for us to continue to deliver some services to you. However, where possible we will always try to allow maximum access to your rights while continuing to deliver as many services to you as possible.

8. Cookies & usage tracking

A cookie is a small file of letters and numbers that is downloaded onto your computer when you visit a website. Cookies are used by many websites and can do a number of things, e.g. remembering your preferences, recording what you have put in your shopping basket, and counting the number of people looking at a website.

Where cookies are used to collect personal data, we list these purposes in section 2 above, along with other personal data that we collect. However, we also use some cookies that do not collect personal information but that do help us collect anonymous information about how people use our website. We use Google Analytics for this purpose. Google Analytics generates statistical and other information about website usage by means of cookies, which are stored on users’ computers. The information collected by Google Analytics about usage of our website is not personally identifiable. The data is collected anonymously, stored by Google and used by us to create reports about website usage. Google’s privacy policy is available at http://www.google.com/privacypolicy.html.

8. Modifications

We may modify this Privacy Policy from time to time and will publish the most current version on our website. If a modification meaningfully reduces your rights, we’ll notify people whose personal data we hold and is affected.